Your Privacy
We understand that your privacy and security is paramount to you while shopping online and Kitchen Cookware is sensitive to your concerns about how we may use personal information that we collect from you through our websites (www.kitchencookware.ie and www.kitchencookware.co.uk).
The kitchencookware.ie website is owned and operated by Kitchen Cookware. We are wholly commited to ensuring your privacy online. We use the information we collect from you to tailor the Site for you and to enhance your online experience.
Your personal information is entirely private so we treat it with very high standards of security and confidentiality. We never provide any personal information we store about you to any other company, meaning you can be confident that your informaion is completely confidential. We never have access to your payment details in full unless you place your order over the phone and provide us with your payment details - in this event your payment details are stored by us for a maximum period of time of 24 hours before being destroyed under strict disposal guidelines.
Secure online shopping
By using the Internet you acknowledge that it is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) through the Internet. When you place an order with us or access your account infomration, your details are encrypted before the information passes from your computer to our computer using the Secure Socket Layer (SSL) encryption method. As your information is encrypted, your details are completely safe from other sources and that they are only visible to you and Kitchen Cookware. You will know when information you enter and submit on a page is encrypted as you'll see a little padlock symbol at the bottom of the browser (as some browsers don't show this symbol; if the address begins with https, this also confirms that the connection in encrypted). We only use industry standard or higher grade of encryption to ensure your details are securely transmitted.
We've been using the SSL encryption method since our website went live in 2010 and we've never had any issues or problems with our website's security or our users information - we are working hard to ensure this standard is maintained and to continuously review the security of our Site.
Cookies
Cookies are small text files that our website transfers to your computer. Harmless and anonymous, cookies are designed to provide you with a more enhanced and engaging online shopping experience. No personal or identifiable information is transferred or received via cookies, but rather non-personal information including you Internet Protocol ("IP") address, the time you spend on our Site, the pages and products you view and other non-personal information related to you broswing and/or shopping with us. Cookies are an essential aspect of any online shopping website as some of the things they enable you to do include; enable you to add items to your basket; checkout; register with us; contact us; sign in.
If cookies aren't enabled on your browser, you won't be able to shop online with us. Cookies can be enabled and disabled within your web browser - please see 'help' or 'settings' section within your browsers' configuration for additional information.
From time to time, we may share non-personally identifiable information gathered through the use of cookies with our digital partners in order to improve and enhance your online shopping experience, and to provide a more enriched, more personalised experience.
Due to the nature of the internet, we cannot guarantee that your information is 100% secure. However, we take all necessary steps and precautions to help ensure that it is kept entirely secure and private at all times.
